We were called to fix the wrinkles in the hallway and the living area.
The problem
The original installer came 3 times to stretch the carpet. Not sure what they did, but obviously they didn’t stretch the carpet, for sure. Owner finally decided to call us. The job involved, some furniture moving and adding extra tack-strips to secure the carpet in place. Hallway needed to be cut open, and reduce the amount of carpet lying on the floor (which was causing the bubbles). After seaming the carpet and stretching a bit more, we got rid off the wrinkles.
The process
As it could be seen from the pictures, hallways in most cases need to be cut. What we do is called reverse engineering. The installation process is actually starts from the hallway and goes into the rooms. There is always a connection somewhere, especially between the other rooms. So when we stretch the carpet in the hallway, carpet has to be cut from those areas, stretched and put back again.
If your installer comes to fix the issue, make sure they do it right. If you are like this owner, just give a call and we will do it right.