I am an independent installer and repair person. All work goes through me. I do not sub-contract the work. I do not do any cleaning or other services. Carpet only.
Some other big companies they do it all. From cleaning to carpet repair and carpet stretch. They have receptionist you have to talk and explain your situation. When you call me, I know exactly what is happening and the solution. Others have to sub-contract the work to other installers, and they might have their own employee.
I do not fill my full time installation job with side jobs like others. I do it full time.
I do have all the wright tools to do the job right.
If this sounds right, give me a call to discuss the repair job.